Appointments and Fees

Please arrive at your appointment time 5 minutes early to complete necessary paperwork.

Please bring along any relevant investigatons (eg x-rays, scans).

It helps to wear loose clothing. Shorts are useful for back pain and lower limb assessments. Singlet tops are good for neck and shoulder assessments.

Frequently Asked Questions

What happens at the first visit?

Your physiotherapist will welcome you to the clinic, listen to you, take notes and ask questions about your condition and general health. Any investigations (x-rays and scans) that you have brought with you will be viewed.

You will be guided through a physical examination to determine what the problem is. This may involve a posture assessment, measurement of joint movement, joint palpation, muscle palpation, tests of muscle length/strength, ligament stability tests and nerve function tests. You may have to partially disrobe; singlets or shorts are good clothes to wear. We have gowns and spare shorts if needed.

We will discuss your diagnosis, answer your questions and together with you make a treatment plan.

Hands on treatment is usually commenced in the first visit to reduce pain and improve movement and function. If your condition is complex, you may wish to book an hour for the first visit to enable more treatment time.

During your rehabilitation you will learn about your condition and learn exercises and strategies to facilitate recovery and to help manage your condition in the long term as well as prevent future episodes of your problem.

How much does it cost?

Description Normal Fee Discount Fee H/Fund Code
Musculoskeletal<br /><small>Initial (30 mins)</small> $133 $123 500
Musculoskeletal<br /><small>Subsequent (30 mins)</small> $133 $123 505
Musculoskeletal<br /><small>Extended (60 mins)</small> $256 $236 506
Women’s and Men’s Health<br /><small>Initial / Extended (60 mins)</small> $256 $236 593
Women’s and Men’s Health<br /><small>Subsequent (30 mins)</small> $133 $123 593
Respiratory<br /><small>Initial / Extended (60 mins)</small> $236 $226 506
Respiratory<br /><small>Subsequent (30 mins)</small> $133 $123 505
Taping only $65 $55 n.a.

How long are the consultations?

Appointment bookings are either a standard session (30 minutes) or extended (60 minutes).

Extended bookings are suggested for the following:

  • More than one injury/condition requiring assessment
  • Chronic or recurrent overuse sports injuries
  • Chronic/complex conditions that have failed to respond to previous management by other practitioners
  • Spinal pain with neurological signs/symptoms
  • Chronic pain, fibromyalgia, complex regional pain syndrome
If you are unsure if you require a standard or extended appointment, please phone us on 07 3395 2448 to discuss.

Do I need a referral?

You can attend physiotherapy without a referral.

If you have been injured at work or claiming third party insurance, we suggest that you visit your doctor before commencing physiotherapy to attend to the necessary paperwork involved in claims.

We accept DVA (Department of Veteran Affairs) patients with a doctor's referral.

Should I bring my X-rays?

Yes. Bring along any relevant investigations with you to your first visit.

What will treatment involve?

It depends on your condition. Most musculoskeletal conditions respond well to a variety of gentle hands on techniques for the muscles and joints such as mobilisation, massage, stretching, manipulation and manual traction.

Our physiotherapists are skilled at choosing the technique to best suit your condition. You will be advised on appropriate exercises, posture re-education and ergonomic modifications needed to facilitate recovery and give you long term relief from your symptoms.

We have a real-time ultrasound machine for re-education of the deep stability muscles of the abdomen and back.

Why should I see a musculoskeletal physiotherapist?

Our musculoskeletal physiotherapists have years of experience, a broad knowledge base, advanced training in clinical reasoning and a large array of skilled treatment techniques – this helps you get the best outcome for your problem. Like medicine, physiotherapy graduates finish university with a general knowledge in all fields of physiotherapy. However, it takes years of working in a particular field of physiotherapy to gain experience and to be accepted into a masters program.

All of the physiotherapists at Carina Central Physiotherapy have completed a masters degree in musculoskeletal physiotherapy in addition to their undergraduate physiotherapy degree.

Do you do massage?

For some conditions massage is used as part of our treatment, however we also use other techniques such as joint mobilisation, manipulation, traction and education. In our experience, a combination of treatment techniques gives a better result than massage alone.

Do I get self-management strategies?

Yes. We will help you understand how to manage your condition for the best long term outcome. We will teach you optimal postures and ergonomic set ups and give you a program of exercises to help you recover quickly, maintain your health and to prevent having the problem return.

Do you have rooms or curtained areas?

All of our treatments are in private, quiet and comfortable treatment rooms. Our treatment rooms are large, purpose-built rooms with floor to ceiling walls.

Will my physiotherapist treat more than one person at a time?

No. You will enjoy individual attention from your experienced musculoskeletal physiotherapist during your appointment at Carina Central Physiotherapy.

Is physiotherapy covered by Medicare?

Our physiotherapists are registered with Medicare. If you have a chronic medical condition with complex needs and your GP has coordinated a Team Care Arrangement as part of the GP Management Plan, then Medicare will fund a rebate towards your physiotherapy visits.

Please bring your Medicare card to your initial appointment. We have a pay-on-the-day policy and will submit this claim to Medicare on your behalf following your appointment. The current rebate is $56 however this is sometimes more based on your Medicare Threshold of which we are unable to determine at the time of claiming. Medicare will then pay this rebate directly to your nominated bank account. Your doctor will specify the number of physiotherapy visits (up to 5 in a calendar year) to be covered by the plan.

For further information regarding Medicare rebates please discuss with your GP as a signed authority is needed for us to process any Medicare rebate.

Do you treat Workcover issues?

Yes. You will need a doctor’s referral to physiotherapy if you are claiming Workcover. We accept Workcover patients, however we still require payment in full up front ($133 for half an hour or $256 for a full hour). If your claim is approved by Workcover, you can submit your receipt to them for partial reimbursement; the Workcover reimbursement rate are as follows:

  • Initial 30-minute consultation: $117
  • Subsequent 30-minute consultation: $88
Do not book online if your appointment is part of a WorkCover, Insurance, NDIS or Medicare claim. Please telephone reception on 07 3395 2448.

Do you treat insurance and NDIS patients?

We accept insurance patients, however we still require payment in full up front ($130 for half an hour or $250 for a full hour). If your claim is approved by your insurer, you can submit your receipt to them for reimbursement.

We accept self-managed NDIS patients.

Do not book online if your appointment is part of a WorkCover, Insurance, NDIS or Medicare claim. Please telephone reception on 07 3395 2448.

Do you have HICAPS/TYRO?

Yes. We have a TYRO machine which accepts most health fund cards. This is a machine which links to your health fund so that your health fund automatically pay your health rebate to us; you only have to pay us the gap. You may wish to check with your health fund to find out how much they will pay towards your visit.

Here is a list of funds that can be used to make private health claims on the TYRO terminal for physiotherapy.

  • ACA Health
  • AHM
  • AAMI
  • Apia
  • Australian Unity
  • Budget Direct Health
  • BUPA
  • CBHS
  • CBHS Corporate Health
  • CUA Health
  • Defence Health
  • Emergency Services Health
  • Frank Health Insurance
  • GMHBA Health
  • HBF
  • HCF
  • HIF
  • Latrobe
  • Medibank
  • Navy Health
  • NIB
  • OneMediFund
  • Peoplecare
  • Phoenix Health
  • Police Health
  • QANTAS Assure
  • Queensland Country
  • RT Health
  • Suncorp
  • Teachers Health Fund
  • TUH
  • Uni Health
  • Westfund Health

Do you take DVA patients?

Yes, we accept DVA patients with a doctor’s referral.

Are you a preferred provider?

No. The Australian Physiotherapy Association does not endorse the preferred provider scheme, therefore we do not participate in it.

Where are you located?

311 Stanley Road Carina QLD 4152 (Corner of Stanley Rd and Dickenson St)

Do you have car parking?

Yes. An off-street car park is accessible from Stanley Road.

There is also ample street parking nearby in Dickenson Street.

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311 Stanley Road
(Corner of Stanley Rd and Dickenson St)
Carina QLD 4152

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